Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

Home  |  Patient Stories  |  Our Mission  |  New California Law  |  Media Coverage  |  Patient Resources  |  Share Your Story

Patient Stories

Another three months of waiting

Published Wednesday, October 16, 2019

For most of my life I’ve been fighting depression. Early in 2019 I decided to finally do something about it. I called to make an appointment in April, on a weekend, and listened to a robot tell me to call during business hours. I tried again in May and got the ball rolling on my treatment. Another three months of waiting before I finally got to talk to a LMFT. If I’m not suicidal and keep making my premiums, then why would Kaiser bother helping me with my mental health?