Kaiser, Don't Deny
Patients need access to timely and consistent mental health services
Patient Stories
ADHD screening required multiple appointments over six months
Published Friday, August 26, 2022I asked for an ADHD screening and it took multiple appointments across almost 6 months to get a diagnosis. A few months later, I tried to get an appointment with a specific therapist who was taking on new patients and it took three months before there was an opening (with a different therapist, as the first person I wanted to talk to turned out to not take self-referrals). Furthermore, I was looking for weekly appointments but this doctor only has the ability to meet every three months, and only for an hour at a time. She then assigned me to a group therapy “class” that was completely unhelpful for someone with a severe anxiety disorder. Another annoyance had to do with picking up ADHD medication. When I’ve been given a 30-day supply I can only request a new prescription on the last day of the 30 days. Mind you, not a refill – it has to be approved by my doctor, which can take up to seven days, so I often have to go without my medication. From a mental health perspective this is unacceptable.
Rachel
Santa Rosa