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November 16th, 2018

Appointments cancelled, rescheduled months later

When the appointment day finally came after all the agonizing waiting, my therapist was sick and I was given another appointment … six weeks later. By this time I was barely functioning. …

Sophia
Walnut Creek


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November 16th, 2018

Need more than Kaiser will give

How can they expect me to work through issues that took years to develop in only nine sessions, spaced months apart? …

Contessa
San Bernardino


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November 14th, 2018

Paying Out Of Pocket

I have had suicidal thoughts when under extreme stress. I needed to see the one person I trust with my life. I was told it would take 10 days to see him. I felt hurt and betrayed. …

Cathy
Richmond


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November 13th, 2018

Hard To Get Regular Appointments

For years it has taken weeks to get an initial appointment, and then once in a therapist’s caseload, it’s hard to get regular appointments since they’re so booked.

Laura
Ventura


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November 12th, 2018

Bounced from department to department

I tried for two months to get care for binge eating disorder and anxiety/depression. I was bounced from department to department, none of which knew what the others offered. …

Hanna
Fontana