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October 14th, 2021

Kaiser refers patients out to providers with no availability

I am a therapist who contracts with Beacon to provide mental health services to Kaiser patients. My practice has been full for about six months, and I have had to turn down dozens of people desperate for help. I always feel sympathy for people who are in need of help and cannot find it because so […]


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October 12th, 2021

Kaiser doesn’t consider me “severe” enough to help

I was removed from Kaiser to the county system due to being “too severe” a patient. I requested to go back to Kaiser, as the county system is overworked as well. I made an appointment in December 2018 for a therapy appointment in March 2019. The appointment was canceled the day of and was rescheduled […]


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October 7th, 2021

Needed therapy, referred to a group that wasn’t even available

I brought my daughter to see a therapist after she was diagnosed with learning disabilities and an autoimmune disorder. I was shocked when I told by the therapist who conducted the intake: “We don’t provide individual therapy. I can refer your daughter to a group, but we don’t have a group right now with children […]


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October 5th, 2021

This feels like care delay and denial — for an often fatal illness

My daughter has anorexia. She has been hospitalized by Kaiser in the past for heart problems due to her eating disorder. She has participated in their Intensive Outpatient Program (not helpful). She relapsed recently. We are asking for out-of-network support. Dr says that what KP has in house is equivalent (its not — by a […]


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September 30th, 2021

Denied therapy, referred to a program that isn’t working

For five months, our once healthy child without any mental health issues has now been in and out of six mental hospitals, three residential programs, three outpatient programs, three county stays, multiple emergency room visits, and now an ineffective and redundant IOP program. All the while, our kid’s depression is still a daily struggle. When […]