Video: San Francisco supervisors tell Kaiser to fix its mental health care services

VideoApril 23, 2019

The San Francisco Board of Supervisors unanimously passed a resolution on April 23, 2019, calling on Kaiser Permanente to achieve “full parity for mental health patients.”

The resolution, introduced by Supervisor Hillary Ronen, also calls on Kaiser to sufficiently staff mental health clinics to reduce lengthy appointment wait times; limit wait times to no more than ten days for return appointments for most patients; and strictly limit Kaiser’s practice of referring out more than 60,000 California patients per year to non-Kaiser therapists who often lack access to patients’ medical records and can’t coordinate their care with Kaiser doctors.