Kaiser again cited for mental health access violations

Kaiser Mental HealthJuly 20, 2017

A state survey released in June found that Kaiser Permanente still did not provide patients in California with “timely access” to behavioral health treatment.

The Department of Managed Health Care report noted that Kaiser had made improvements in providing timely appointments, but still fell short state standards four years after it fined the health care giant $4 million for violating mental health access requirements.

In response to the state findings, Kaiser detailed the steps it has taken to provide timely appointments for behavioral health patients, and insisted that its audit reports showed it complied with timely access laws more than 90 percent of the time.

State regulators, however, responded that “access issues remain unresolved.”