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Kaiser Patient Stories

More trouble than it was helpful

Published Monday, January 14, 2019

This system has been broken for years… When one of my kids needed someone to talk to, we waited months for an appointment. She was seen a few time, but that psychologist was so overbooked we had to see someone else. This change in care was difficult for a child. The appointments were so far apart because of a lack of availability that it became more trouble than it was helpful. I’m glad that she didn’t have anything more significant that needed treatment, because she would have suffered much more.

Jessica
Ontario