Kaiser, Don't Deny
Patients need access to consistent, reliable mental health services
Kaiser mental health clinicians represented by the National Union of Healthcare Workers have asked Kaiser to make the following improvements:
- Increase the availability of treatment appointments in therapists’ weekly schedules so patients don’t have to wait a month or more to receive care
- Allow therapists to exercise clinical judgment over the type and frequency of care needed by their patients.
- Improve recruitment and retention by providing therapists with the same raises and benefits received by other unionized Kaiser staff.
- Allow therapists to temporarily use unfilled intake appointment slots in their schedules to deliver treatment to patients whose clinical conditions require more prompt care.
- Boost staffing so Kaiser can provide timely appointments to mental health patients and no longer send 40,000 patients in Southern California to non-Kaiser therapists, where patients often encounter access and quality problems.